Frequently Asked Questions

We offer fair and competitive pricing for all of our services at the Wash House. Please see our pricing page for more details.

Yes. The minimum charge for drop-off laundry is $16.05 which is equivalent to 12 pounds of laundry.

We accept cash or credit/debit payments for drop-off laundry.

The time it takes to process your laundry is dependent on the amount of laundry you bring and the time of day you drop it. Generally speaking, most drop-off orders are processed and can be picked up on the same day.

No. Your laundry will NEVER be combined with another customer's laundry.

We make every effort to check pockets before we wash and dry your clothes; however, it is impossible for us to locate every pocket so we suggest that you make the effort to insure that pockets are free of items that could damage your clothing. We assume no responsibility for any damage sustained by your clothes as a result of items left in your clothing. All items found in your belongings will be returned.

We make every effort to process laundry according to your specifications; however, some requests may require additional charges.

Yes.  We process drop-off laundry every day of the week all year long with the exception of certain holidays.

We will hang clothes upon request; however, you must supply the hangers or additional charges will apply.

At this time, we do NOT iron clothes.

We assume no responsibility for any damages that are the result of items left in your laundry. All other damages are evaluated on a case-by-case basis and are limited to a compensation maximum of $50.00.